To order a journal subscription (hard copy), please download the Order Form and return it to: firstname.lastname@example.org. We accept payment by credit card.
Subscriptions are entered on a full Volume (calendar year) basis only. All subscription prices represent one edition per year. Prices include postage and handling charges. All subscriptions must be paid in advance in USD. Issues will not be mailed without receipt of payment. Prices are subject to change without notice.
Delivery of an issue takes approximately two weeks after the issue has been published. Missing issue claims for deliveries must be made no later than 30 days after the issue is delivered.
Returns are only available for damaged or defective publications. If your order arrives damaged, or you receive the incorrect book, you can return it for exchange within 14 days of receipt, and we will pay return postage. No return will be accepted after 14 days. The original packing slip must accompany returns. Please make a copy for your records.
The publications should be returned to us by the most economical method, with its original packaging. Please enclose a copy of the delivery note or receipt. We will wait to receive the damaged/incorrectly supplied copy from you before dispatching a new one.
No cancellations will be accepted. Subscription fees are not refundable unless the publication has been cancelled.
If the journal has already been dispatched to you in accordance with your order, please refer to our returns policy.
Please contact our customer service department via E-mail at: email@example.com.